/* ================================================================
   NEx-gEN Chatbot Styles — Brand-matched, always visible
   ================================================================ */

/* ── Chatbot fixed wrapper ──────────────────────────────────────── */
.cb-root {
  position: fixed;
  bottom: 24px;
  right: 24px;
  z-index: 9999;
  font-family: 'Poppins', sans-serif;
  display: flex;
  flex-direction: column;
  align-items: flex-end;
  gap: 10px;
}

/* ── Bubble button ──────────────────────────────────────────────── */
.cb-bubble {
  width: 60px;
  height: 60px;
  border-radius: 50%;
  background: linear-gradient(135deg, #e31e24 0%, #a3151a 100%);
  color: #fff;
  display: flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  box-shadow: 0 6px 24px rgba(227,30,36,.45), 0 2px 8px rgba(0,0,0,.2);
  transition: transform .28s ease, box-shadow .28s ease;
  position: relative;
  flex-shrink: 0;
  animation: cb-entrance .5s ease forwards;
}
@keyframes cb-entrance {
  from { transform: scale(0); opacity: 0; }
  to   { transform: scale(1); opacity: 1; }
}
.cb-bubble:hover { transform: scale(1.1); box-shadow: 0 10px 32px rgba(227,30,36,.55); }

.cb-bubble__icon {
  width: 32px;
  height: 32px;
  position: absolute;
  transition: opacity .2s ease, transform .2s ease;
}
.cb-bubble__icon--close { opacity: 0; transform: rotate(-90deg) scale(.7); }
.cb-bubble--open .cb-bubble__icon--chat  { opacity: 0; transform: rotate(90deg) scale(.7); }
.cb-bubble--open .cb-bubble__icon--close { opacity: 1; transform: rotate(0) scale(1); }

/* Label tooltip */
.cb-label {
  background: #1a6eb5;
  color: #fff;
  font-size: .78rem;
  font-weight: 600;
  padding: 5px 12px;
  border-radius: 20px;
  white-space: nowrap;
  box-shadow: 0 4px 14px rgba(0,0,0,.18);
  animation: cb-label-in .4s ease .8s both;
  pointer-events: none;
}
@keyframes cb-label-in {
  from { opacity: 0; transform: translateX(10px); }
  to   { opacity: 1; transform: none; }
}
.cb-label.hidden { display: none; }

/* Unread badge */
.cb-unread {
  position: absolute;
  top: -4px;
  right: -4px;
  width: 20px;
  height: 20px;
  border-radius: 50%;
  background: #1a6eb5;
  color: #fff;
  font-size: .65rem;
  font-weight: 700;
  display: none;
  align-items: center;
  justify-content: center;
  border: 2px solid #fff;
  animation: cb-pulse 2s infinite;
}
@keyframes cb-pulse {
  0%, 100% { transform: scale(1); }
  50%       { transform: scale(1.2); }
}

/* ── Chat window ────────────────────────────────────────────────── */
.cb-window {
  position: absolute;
  bottom: 74px;
  right: 0;
  width: 340px;
  max-height: 530px;
  background: #fff;
  border-radius: 18px;
  box-shadow: 0 16px 56px rgba(0,0,0,.2), 0 4px 16px rgba(0,0,0,.1);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  border: 1px solid rgba(0,43,127,.12);

  opacity: 0;
  pointer-events: none;
  transform: translateY(16px) scale(.96);
  transform-origin: bottom right;
  transition: opacity .3s ease, transform .3s ease;
}
.cb-window--open {
  opacity: 1;
  pointer-events: auto;
  transform: translateY(0) scale(1);
}

/* ── Header — uses teal from brochure ───────────────────────────── */
.cb-header {
  background: linear-gradient(135deg, #1a6eb5 0%, #006b82 100%);
  color: #fff;
  padding: 14px 16px;
  display: flex;
  align-items: center;
  gap: 10px;
  flex-shrink: 0;
}
.cb-header__avatar {
  width: 42px;
  height: 42px;
  border-radius: 50%;
  background: #e31e24;
  border: 2px solid rgba(255,255,255,.3);
  color: #fff;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  overflow: hidden;
}
.cb-header__info { flex: 1; line-height: 1.3; }
.cb-header__info strong { display: block; font-size: .92rem; font-weight: 700; }

.cb-online {
  font-size: .72rem;
  opacity: .9;
  display: flex;
  align-items: center;
  gap: 5px;
}
.cb-dot {
  width: 7px; height: 7px;
  border-radius: 50%;
  background: #4cff91;
  flex-shrink: 0;
  animation: cb-blink 2s infinite;
}
@keyframes cb-blink { 0%,100% { opacity: 1; } 50% { opacity: .35; } }

.cb-header__close {
  width: 28px; height: 28px;
  border-radius: 50%;
  background: rgba(255,255,255,.15);
  color: #fff;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: background .2s;
  flex-shrink: 0;
  border: none;
  cursor: pointer;
}
.cb-header__close:hover { background: rgba(255,255,255,.3); }
.cb-header__close svg { width: 14px; height: 14px; }

/* ── Messages ───────────────────────────────────────────────────── */
.cb-messages {
  flex: 1;
  overflow-y: auto;
  padding: 14px 14px 8px;
  display: flex;
  flex-direction: column;
  gap: 10px;
  background: #f5f7fb;
  scroll-behavior: smooth;
}
.cb-messages::-webkit-scrollbar { width: 4px; }
.cb-messages::-webkit-scrollbar-thumb { background: #ccd; border-radius: 2px; }

.cb-msg {
  max-width: 88%;
  padding: 10px 14px;
  border-radius: 16px;
  font-size: .84rem;
  line-height: 1.6;
  animation: cb-pop .22s ease;
  word-break: break-word;
}
@keyframes cb-pop {
  from { opacity: 0; transform: translateY(8px); }
  to   { opacity: 1; transform: none; }
}

.cb-msg--bot {
  background: #fff;
  border: 1px solid #e0e4ef;
  border-bottom-left-radius: 4px;
  align-self: flex-start;
  color: #222;
  box-shadow: 0 1px 4px rgba(0,0,0,.06);
}
.cb-msg--bot a { color: #1a6eb5; text-decoration: underline; }

.cb-msg--user {
  background: linear-gradient(135deg, #e31e24, #a3151a);
  color: #fff;
  border-bottom-right-radius: 4px;
  align-self: flex-end;
  box-shadow: 0 2px 8px rgba(227,30,36,.3);
}

/* Typing indicator */
.cb-typing {
  padding: 12px 16px !important;
  display: flex !important;
  gap: 5px;
  align-items: center;
  min-width: 54px;
}
.cb-typing span {
  width: 7px; height: 7px;
  border-radius: 50%;
  background: #aab;
  animation: cb-bounce .9s infinite ease-in-out;
}
.cb-typing span:nth-child(1) { animation-delay: 0s; }
.cb-typing span:nth-child(2) { animation-delay: .15s; }
.cb-typing span:nth-child(3) { animation-delay: .30s; }
@keyframes cb-bounce {
  0%, 60%, 100% { transform: translateY(0); }
  30%           { transform: translateY(-7px); }
}

/* ── Quick-reply chips ──────────────────────────────────────────── */
.cb-chips {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  padding: 6px 12px 4px;
  background: #f5f7fb;
}
.cb-chip {
  padding: 5px 14px;
  border: 1.5px solid #1a6eb5;
  border-radius: 20px;
  font-size: .78rem;
  font-weight: 600;
  color: #1a6eb5;
  background: #fff;
  cursor: pointer;
  transition: background .2s, color .2s, transform .15s;
  white-space: nowrap;
  font-family: inherit;
}
.cb-chip:hover {
  background: #1a6eb5;
  color: #fff;
  transform: translateY(-1px);
}

/* ── Input row ──────────────────────────────────────────────────── */
.cb-input-row {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 10px 12px;
  border-top: 1px solid #e0e4ef;
  background: #fff;
  flex-shrink: 0;
}
.cb-input-row input {
  flex: 1;
  border: 1.5px solid #e0e4ef;
  border-radius: 20px;
  padding: 8px 14px;
  font-size: .85rem;
  font-family: inherit;
  outline: none;
  color: #222;
  background: #f5f7fb;
  transition: border-color .2s, background .2s;
}
.cb-input-row input:focus { border-color: #1a6eb5; background: #fff; }
.cb-input-row input::placeholder { color: #aaa; }

.cb-send {
  width: 38px;
  height: 38px;
  border-radius: 50%;
  background: linear-gradient(135deg, #e31e24, #a3151a);
  color: #fff;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  transition: transform .2s, box-shadow .2s;
  border: none;
  cursor: pointer;
  box-shadow: 0 2px 8px rgba(227,30,36,.35);
}
.cb-send:hover { transform: scale(1.1); box-shadow: 0 4px 14px rgba(227,30,36,.45); }
.cb-send svg { width: 18px; height: 18px; }

/* ── Mobile ─────────────────────────────────────────────────────── */
@media (max-width: 480px) {
  .cb-root { bottom: 16px; right: 14px; }
  .cb-window {
    width: calc(100vw - 28px);
    right: 0;
    max-height: 72vh;
    bottom: 74px;
  }
  .cb-label { font-size: .72rem; padding: 4px 10px; }
}